july, 2022

20july2:30 pm5:00 pmTarget Field Customer Experience TourCustomer Experience Ecosystem, A Frost & Sullivan Executive MindXchange EventHilton Minneapolis

Event Details

WEDNESDAY, JULY 20, 2022

CUSTOMER EXPERIENCE TOUR AT TARGET FIELD AND CRITICAL ISSUE ROUNDTABLE

*Please note participation incurs an additional fee for those other than Leadership Council Members.

Abstract:
What can I learn about customer experience from a baseball stadium, you ask? Isn’t this a bit of a “change up?” Exactly! Join us on this non-traditional customer experience tour and explore customer experience excellence from a new perspective! Rated a Top 10 MLB Stadium Experience by ESPN the Magazine! This is your backstage pass to the home of the Minnesota Twins, giving you behind-the-scenes access to a state-of-the-art venue that was designed to enhance the game day experience and so much more.

Key Take-Aways:

  • Insight on how the experience for premium club and suite guests is elevated above the “average Joe” ticket holder
  • Examples of innovative technologies that are used to boost the guest experience
  • Best practices for keeping 40,000 fans happy during each event and throughout the year

2:30 PM – Check-In for the Customer Experience Tour

3:00 PM – Customer Experience Tour at Target Field

4:00 PM – Leadership Council Critical Issue Roundtable

5:00 PM – Customer Experience Tour Concludes and Shuttle Departs for the Hilton Minneapolis

Click above to check out the event website for more details.

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Time

(Wednesday) 2:30 pm - 5:00 pm CDT

How To Join

The Customer Engagement Leadership Council is accepting applications for membership. Complete the form below and a member of our team will contact you to share more about the incredible value of the Customer Engagement Leadership Council.

Office Location

Frost & Sullivan
7550 1H 10 West, Suite 400
San Antonio, TX 78229-5616 USA

Email

councils@frost.com

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