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DTSTART:20200616T110000Z
DTEND:20200616T114500Z
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SUMMARY:Webinar Week Series: Customer Contact
DESCRIPTION:Theme: Transitioning to a New Customer and Organizational Dynam
 ic Speaker: Deb Zell Director\,  UX/Service Design/Journey Management Dell 
 Abstract: Many companies miss clues around how their customers want to do b
 usiness with them as a result of how their contact options are configured. 
 In some cases\,  a simple label change can[..]\nhttps://customerleadershipc
 ouncil.com/events/webinar-week-series-customer-contact-2/
URL:https://customerleadershipcouncil.com/events/webinar-week-series-customer-contact-2/
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