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UID:69d5ed75731fd
DTSTAMP:20260408T055357Z
DTSTART:20210408T110000Z
DTEND:20210408T120000Z
LOCATION:Remote
SUMMARY:Case History on AI & CX
DESCRIPTION:Topic: Engaging AI to Streamline the CX Journey – Utopian Con
 cept or Pragmatic Solution? Moderator: Joe Russo\,  Assistant Vice Presiden
 t\,  Automotive Services\,  ERS Contact Center Operations\,  AAA – Th
 e Auto Club Group Abstract: Self-service channels can have significant cost
  advantages\,  and even cross channel fallout can reduce employee effort\, 
  preserving[..]\nhttps://customerleadershipcouncil.com/events/conversationa
 l-ai/
URL:https://customerleadershipcouncil.com/events/conversational-ai/
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