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UID:6a1b19c28b03c
DTSTAMP:20260530T170922Z
DTSTART:20210624T150000Z
DTEND:20210624T160000Z
LOCATION:Remote
SUMMARY:Designing and Implementing the Digital CX Journey
DESCRIPTION:Speaker: Rich Wilson\,  Director of Customer Experience & D
 esign Thinking\,  Kimberly-Clark Professional Abstract: The days of “fluf
 fy” CX are over. New tools and new ways of thinking allow fully resourced
  CX teams to not only identify moments that matter\,  but also the cost to 
 the organization. Key Take-Aways: Insight on[..]\nhttps://customerleadershi
 pcouncil.com/events/designing-and-implementing-the-digital-cx-journey/
URL:https://customerleadershipcouncil.com/events/designing-and-implementing-the-digital-cx-journey/
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