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BEGIN:VEVENT
UID:69e0fefb7a4ff
DTSTAMP:20260416T152339Z
DTSTART:20211021T150000Z
DTEND:20211021T160000Z
LOCATION:Remote
SUMMARY:Roundtable on Self-Serve
DESCRIPTION:Moderator: Alpa Shah\,  Global Vice President – Customer 
 Experience Practice\,  Frost & Sullivan Abstract: As the world shifts t
 o delivering self-service capabilities to customers\,  the goal is to impro
 ve\,  not hurt CX\,  when deflecting calls. When these channels deliver fas
 ter and better care for a large number of interactions\,  both\, [..]\nhttp
 s://customerleadershipcouncil.com/events/council-virtual-event-on-self-serv
 e/
URL:https://customerleadershipcouncil.com/events/council-virtual-event-on-self-serve/
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