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BEGIN:VEVENT
UID:6a141ea5c7001
DTSTAMP:20260525T100421Z
DTSTART:20230223T180000Z
DTEND:20230223T190000Z
LOCATION:Remote
SUMMARY:Virtual Roundtable on Metrics are More than KPIs
DESCRIPTION:Moderator: Customer Engagement Leadership Council Member Joe Dr
 iscoll\,  Director\,  Enterprise Care Center\,  State Farm Insurance Abstra
 ct: Metrics are evolving beyond individual key performance indicators. Coll
 aboration across functional areas can ensure the right level of focus is pl
 aced on the highest value activities to deliver business outcomes. Targets 
 can evolve with[..]\nhttps://customerleadershipcouncil.com/events/virtual-r
 oundtable-on-metrics-are-more-than-kpis/
URL:https://customerleadershipcouncil.com/events/virtual-roundtable-on-metrics-are-more-than-kpis/
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