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BEGIN:VEVENT
UID:6a1dd5ae46fef
DTSTAMP:20260601T185542Z
DTSTART:20260603T170000Z
DTEND:20260603T173000Z
LOCATION:Remote
SUMMARY:Case History on Building a Smart AI Strategy & Roadmap
DESCRIPTION:Moderator: Brian Jeppesen Director\,  Contact Center Operations
  Fertitta Entertainment Abstract: Discover how focusing on the “why” be
 hind AI adoption can drive measurable improvements in customer experience a
 nd operational efficiency. Learn actionable strategies to reduce customer e
 ffort\,  boost loyalty\,  and deliver tangible business results through AI-
 powered solutions. Key Takeaways: Identify high-effort[..]\nhttps://custome
 rleadershipcouncil.com/events/case-history-on-building-a-smart-ai-strategy-
 roadmap/
URL:https://customerleadershipcouncil.com/events/case-history-on-building-a-smart-ai-strategy-roadmap/
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