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UID:6abec2f60932f
DTSTAMP:20261001T203046Z
DTSTART:20261015T180000Z
DTEND:20261015T183000Z
LOCATION:Remote
SUMMARY:Case History on Enabling Human-Centered AI: Structuring Data & Architecting the MCP Layer
DESCRIPTION:Moderator: Nancy-Ellen Martin Director\,  Customer Experiences 
 & Operations Strategy Zip Co Abstract: As artificial intelligence conti
 nues to transform customer service\,  the secret to high-performing tools i
 sn’t just the AI model itself—it’s how data is structured and
  connected behind the scenes. When AI models crawl massive\,  unstructured 
 knowledge bases\,  they suffer[..]\nhttps://customerleadershipcouncil.com/e
 vents/case-history-on-enabling-human-centered-ai-structuring-data-architect
 ing-the-mcp-layer/
URL:https://customerleadershipcouncil.com/events/case-history-on-enabling-human-centered-ai-structuring-data-architecting-the-mcp-layer/
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