# Customer Engagement Leadership Council: Customer Engagement Leadership Council > The Customer Engagement Leadership Council is a professional development community for executives in the CX, customer care \& contact center industry\. Generated by Yoast SEO v28.4, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [Home](https://customerleadershipcouncil.com/) - [Cookie policy](https://customerleadershipcouncil.com/cookie-policy/) - [Critical Issues](https://customerleadershipcouncil.com/critical-issues/) - [Join](https://customerleadershipcouncil.com/join/) - [Benchmark Survey for Contact Centers](https://customerleadershipcouncil.com/members/benchmark-survey/benchmark-survey-for-contact-centers/) ## Events - [Membership Brainstorm on Designing, Measuring, and Mastering an Effortless Experience](https://customerleadershipcouncil.com/events/membership-brainstorm-on-designing-measuring-and-mastering-an-effortless-experience/) - [Case History on Determining Strategic Priorities and Tech Investments for Measurable ROI](https://customerleadershipcouncil.com/events/case-history-on-determining-strategic-priorities-and-tech-investments-for-measurable-roi/) - [Annual Council Meeting](https://customerleadershipcouncil.com/events/annual-council-meeting-2026/) - [Executive Coaching Clinic \| Bring Your Biggest Leadership Challenges](https://customerleadershipcouncil.com/events/executive-coaching-clinic-5/) - [Membership Brainstorm on Meeting Rising Customer Expectations](https://customerleadershipcouncil.com/events/membership-brainstorm-on-meeting-rising-customer-expectations/) ## Categories - [Diagnostic Template](https://customerleadershipcouncil.com/layout_category/diagnostic-template/) ## Type - [section](https://customerleadershipcouncil.com/layout_type/section/) - [module](https://customerleadershipcouncil.com/layout_type/module/) - [row](https://customerleadershipcouncil.com/layout_type/row/) - [layout](https://customerleadershipcouncil.com/layout_type/layout/) ## Module Width - [regular](https://customerleadershipcouncil.com/module_width/regular/) ## Scope - [not\_global](https://customerleadershipcouncil.com/scope/not_global/) ## Event Location - [Remote](https://customerleadershipcouncil.com/event-location/remote/) - [JW Marriott Tucson Starr Pass Resort \& Spa](https://customerleadershipcouncil.com/event-location/jw-marriott-tucson-starr-pass-resort-spa/) - [Fort Lauderdale Marriott Harbor Beach Resort \& Spa](https://customerleadershipcouncil.com/event-location/fort-lauderdale-marriott-harbor-beach-resort-spa/) - [Hyatt Regency Huntington Beach Resort and Spa](https://customerleadershipcouncil.com/event-location/hyatt-regency-huntington-beach-resort-and-spa/) - [Hilton Minneapolis](https://customerleadershipcouncil.com/event-location/hilton-minneapolis/) ## Event Organizer - [Suzy Weaver, Chief Customer Officer, Slavik401k](https://customerleadershipcouncil.com/event-organizer/suzy-weaver-chief-customer-officer-slavik401k/) - [Paola Bianchi, Director, Digital Strategy \& Retail, NAPA Auto Parts](https://customerleadershipcouncil.com/event-organizer/paola-bianchi-director-digital-strategy-retail-napa-auto-parts/) - [David Massey, Digital Experience Director, UPS](https://customerleadershipcouncil.com/event-organizer/david-massey-digital-experience-director-ups/) ## Event Type Categories - [Virtual Meeting](https://customerleadershipcouncil.com/event-type/virtual-meeting/) - [In Person Event](https://customerleadershipcouncil.com/event-type/in-person-event/) - [Virtual MindXchange](https://customerleadershipcouncil.com/event-type/virtual-mindxchange/) ## Filter By Region Categories - [North America](https://customerleadershipcouncil.com/event-type-2/north-america/) - [Europe](https://customerleadershipcouncil.com/event-type-2/europe/) ## Optional - [Sitemap index](https://customerleadershipcouncil.com/sitemap_index.xml)