Inspire and Be Inspired
By Leaders in Customer Engagement
Gain year-round access to innovative ideas, a peer network of experts and real-world solutions to challenges.
Connect with the Brightest Minds in Customer Engagement
























2023 Critical Issues
Council members vote each year to determine which industry challenges, or critical issues, will be the Council’s focus for the year ahead.
Attend Site Tours, In-Person & Virtual Events
Connect monthly with peers from a wide range of industries and functions to share insights and solve real-world problems with proven strategies. A balance of in-person and virtual events throughout the year gives you access to deep discussions so you can build your expertise and deepen your professional relationships.
Access Expert Insights & Research
Gain 24-7 access to a rich knowledge base of timely, relevant and important research, presentations and executive summaries focused on a wide range of Customer Engagement critical issues. Armed with these expert insights, you’ll be poised to navigate the rapid changes in customer engagement with confidence.
Extend Value To Your Internal Teams Online
Leveraging the power of a robust online platform for connection and education, you and select members of your executive team can network with peers around the world, accelerate your learning and pass along value to your internal teams.
Ready to be a champion for the future of customer engagement in your organization?
See how The Customer Engagement Leadership Council works.