July
17july12:00 pm12:45 pmCase History on Modernizing the Contact Center with Evolving TechnologiesA Council Virtual Event
September
04sept1:00 pm2:00 pmMembership Brainstorm on Utilizing Data to Enhance PersonalizationA Council Virtual Event
25sept2:00 pm3:00 pmExecutive Coaching ClinicA Council Virtual Event
October
19octAll DayAnnual Council MeetingHeld During the 21st Annual Customer Contact West
19octAll Day2221st Annual Customer Contact WestA Frost & Sullivan Executive MindXchange Event
November
13nov12:00 pm1:00 pmExecutive Coaching ClinicA Council Virtual Event
