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july 2021
29july1:30 pm2:00 pmAssociate Member Monthly MeetingCouncil Virtual EventRemote
Event Details
Regularly planned for the last Thursday of the month unless other Council events are scheduled. Meeting Agenda: 1:30 – 1:45 PM EDT – Customer Engagement Leadership Council Portal Tour +
Event Details
Regularly planned for the last Thursday of the month unless other Council events are scheduled.
Meeting Agenda:
- 1:30 – 1:45 PM EDT – Customer Engagement Leadership Council Portal Tour + Associate Member Benefits Summary
Scheduled for new associate members! A group tour of the Council website, explaining the online resources available to you, to include member networking/contact information, schedule of upcoming events, & an online library of presentations, data, & recorded content.
- 1:45 – 2:00 PM EDT – Membership Check-In
Scheduled for both new associate members as well as tenured associated members.
IF YOU HAVE ALREADY ATTENDED YOUR INITIAL PORTAL TOUR, WE RECOMMEND JOINING THIS CALL AT 1:15 PM EDT, TO PREVENT THE RECEIPT OF REDUNDANT INFORMATION.
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Time
(Thursday) 1:30 pm - 2:00 pm EDT
Location
Remote
august 2021
Event Details
NEW FORMAT: Coaching is about gaining clarity, creating change and making progress on your goals, outcomes, or strategies. This will be a live coaching call in which Coop will
Event Details
NEW FORMAT:
Coaching is about gaining clarity, creating change and making progress on your goals, outcomes, or strategies. This will be a live coaching call in which Coop will walk you through concrete exercises to bolster your success in rising to a designated professional challenge.
Additional details coming soon!
Your Executive Coach:
Michael O. “Coop” Cooper, Founder of Innovators + Influencers, will be your Virtual Executive Coach. Coop is an internationally recognized executive coach, advisor, facilitator and trainer who specializes in working with executive teams to develop the leadership skills, alignment and strategies to grow and thrive in a constantly changing environment. Coop has 23 years of experience as a coach, management consultant, strategist and project leader with Fortune 1000 companies and small businesses in over 20 countries. He has worked with leaders at Accuray, eBay, Genentech, Google, Novell, Sony Computer Entertainment America, Southwest Airlines, TeleNav, Wells Fargo, Yahoo, Yammer and hundreds of other organizations large and small. He co-led the teams to develop the world’s first wireless web platform for Vodafone and Verizon deployed in 27 countries and developed the specifications for the first custom internet car-ordering system for Honda. He has also been selected to coach the prestigious TED Fellows. Coop is a contributor to Fast Company. Learn more about Coop and his Executive Coaching at www.innovatorsandinfluencers.com.
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Time
(Thursday) 12:00 pm - 1:00 pm EDT
Location
Remote
Event Details
Moderator: Andrew Deutscher, Founder, Regenerate Abstract: It’s time to account for the full toll that modern work is exacting on our ability to keep up with and stay ahead of the
Event Details
Moderator:
Andrew Deutscher, Founder, Regenerate
Abstract:
It’s time to account for the full toll that modern work is exacting on our ability to keep up with and stay ahead of the pace of change. With our boundaries broken down by a more interconnected world, time has proven to be an insufficient resource in this era. It is energy, not time, that is our most precious and undervalued resource to solve this extraordinary challenge.
Key Take-Aways:
- A practical and fresh perspective on the role of personal energy as a resource in your life to increase your capacity
- Critical insights on the choices you are making right now that impact your capacity
- A proven technique to improve your day to day energy
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Time
(Thursday) 11:00 am - 12:00 pm EDT
Location
Remote
september 2021
Event Details
Building Peak Performing Sales Organizations: The People, The Processes, and The Technology!
Event Details
Building Peak Performing Sales Organizations: The People, The Processes, and The Technology!
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Time
(Tuesday) 8:15 am - 5:30 pm EDT
Event Details
Moderator: Linda Milone, Senior Director, Reservations & Customer Care, Hilton Abstract: In a world where the ability to work from home is now the norm, our team members expect to be
Event Details
Moderator:
Linda Milone, Senior Director, Reservations & Customer Care, Hilton
Abstract:
In a world where the ability to work from home is now the norm, our team members expect to be able to meet their training, engagement and development needs without having to come into an office. Join us for a discussion on best practices and lessons learned from Hilton and your company’s experience.
Key Take-Aways:
- Engagement techniques from leaders who achieve strong results and loyalty from their teams
- Fresh perspectives on navigating changing WAH team member demands in a post-COVID world
- Techniques for building an effective communication blueprint
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Time
(Thursday) 11:00 am - 12:00 pm EDT
Location
Remote
october 2021
Event Details
Building Peak Performing Sales Organizations: The People, The Processes, and The Technology!
Event Details
Building Peak Performing Sales Organizations: The People, The Processes, and The Technology!
Click here to check out the event website for more details!
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Time
october 24 (Sunday) - 27 (Wednesday)
