september, 2021

23sept11:00 am12:00 pmCase History on Agent Engagement, Incentives, and RewardsCouncil Virtual EventRemote

Event Details

Linda Milone, Senior Director, Reservations & Customer Care, Hilton

In a world where the ability to work from home is now the norm, our team members expect to be able to meet their training, engagement and development needs without having to come into an office. Join us for a discussion on best practices and lessons learned from Hilton and your company’s experience.

Key Take-Aways:

  • Engagement techniques from leaders who achieve strong results and loyalty from their teams
  • Fresh perspectives on navigating changing WAH team member demands in a post-COVID world
  • Techniques for building an effective communication blueprint 



(Thursday) 11:00 am - 12:00 pm EDT



How To Join

The Customer Engagement Leadership Council is accepting applications for membership. Complete the form below and a member of our team will contact you to share more about the incredible value of the Customer Engagement Leadership Council.

Office Location

Frost & Sullivan
7550 1H 10 West, Suite 400
San Antonio, TX 78229-5616 USA