may, 2022

26may11:00 am12:00 pmCase History on Employee Value PropositionA Council Virtual EventRemote

Event Details

Moderator:
Amod Kelkar, Vice President of Customer Service, Honda Aircraft Company

Abstract:
The new normal of increased employee-centric culture amidst “the great resignation” needs businesses to adopt various strategies to ensure workforce loyalty and business stability. Employees will continue to be the most valuable resource. In this case history, we will explore how the Aviation sector (one of the most Customer Experience focused domains) is solving this problem with solutions that can be applied within other industries as well.

Key Take-Aways:

  • Insight on creating a culture that attracts, retains, and rewards top talent “Upward Spiral”
  • Best practices for “Improving the Total Package” – compensation, environment, brand pride, benefits, and progression
  • A Plan-Do-Check-Act via measuring employee engagement and employee NPS (eNPS)

more

Time

(Thursday) 11:00 am - 12:00 pm EDT

Location

Remote

How To Join

The Customer Engagement Leadership Council is accepting applications for membership. Complete the form below and a member of our team will contact you to share more about the incredible value of the Customer Engagement Leadership Council.

Office Location

Frost & Sullivan
7550 1H 10 West, Suite 400
San Antonio, TX 78229-5616 USA

Email

councils@frost.com

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