Moderator:
Katrina Schiedemeyer, Senior Customer Experience Center of Excellence, Danone

Abstract:
A collaborative workshop style roundtable to help your organization identify a framework to tackle the talent acquisition and great resignation obstacles facing the industry.

Key Take-Aways:

• Insights on an innovative case study to leverage existing talent in the organization to propel your Customer Experience programs forward with $0.
• Collaborate with your peers on identifying innovative methods to motivate and retain top talent across the organization.
• Create a blueprint to implement a talent retention strategy for your Customer Experience organization.