WEDNESDAY, OCTOBER 19, 2022

TUCSON ELECTRIC POWER CONTACT CENTER SITE TOUR AND EXECUTIVE ROUNDTABLE

*Please note participation incurs an additional fee for those other than Leadership Council Members.

12:30 PM – Check-In and lunch for the Customer Contact Center Site Tour

1:30 PM – Tucson Electric Power Customer Contact Center Site Tour

Hosted by:
John Bord, Manager, Customer Experience, Tucson Electric Power (TEP)

2:30 PM – Leadership Council Critical Issue Roundtable on Exceeding Customer Expectations with People, Process and Technology

3:30 PM – Site Tour and Critical Issue Roundtable Conclude and Shuttle Departs for the JW Marriott Starr Pass

Click above to check out the event website for more details!