june, 2023

21june1:00 pm2:00 pmVirtual Roundtable on Leveraging Data Insights to Drive Decision-MakingA Council Virtual EventRemote

Event Details

Title:
Mining Insights from Your Own Customers to Drive Commercialization and Growth

Moderator:
Waseem Kawaf, Former Global Vice President Of Digital Experience, STANLEY Security

Abstract:
Every business has a goldmine of information right in front of it: its own customers. Discover how to build the foundation to measure and learn for your prospects and customers to understand gaps in your product and experience, prioritize investments and deepen your understanding of the customer journey.

Key Take-Aways:

  • Building the right KPI framework and understanding what to measure
  • Creating the business value/investment use cases for driving CX improvements through AI and Machine Learning
  • Core automation use cases for customer and prospect experience to accelerate the customer journey.

more

Time

(Wednesday) 1:00 pm - 2:00 pm EDT

Location

Remote

How To Join

The Customer Engagement Leadership Council is accepting applications for membership. Complete the form below and a member of our team will contact you to share more about the incredible value of the Customer Engagement Leadership Council.

Office Location

Frost & Sullivan
7550 1H 10 West, Suite 400
San Antonio, TX 78229-5616 USA

Email

councils@frost.com

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