may, 2020
Event Details
Speaker: Scott Merritt Vice President, Global Head of Automation Jacada Abstract: Meet the 8 Customer Service Automation Bots Rescuing Customers & Employees. Key Take-Aways: The 4 pillars of great customer service & the
Event Details
Speaker:
Scott Merritt
Vice President, Global Head of Automation
Jacada
Abstract:
Meet the 8 Customer Service Automation Bots Rescuing Customers & Employees.
Key Take-Aways:
- The 4 pillars of great customer service & the missing piece in the puzzle.
- Harmonize & elevate disparate systems in days versus months. Rip & replace NOT required.
- The 8 customer service automation bots you need to recover, rebound and reimagine.
Reminder: The 30-minute presentation will be followed by a 30-minute, interactive, virtual roundtable discussion, exclusively for Customer Engagement Leadership Council members and associate members.
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Time
(Tuesday) 11:00 am - 12:00 pm EDT