may, 2020

19may11:00 am12:00 pmWebinar Week Series: Customer ContactCustomer Service Hero Stories From the Front Lines

Event Details

Speaker:
Scott Merritt
Vice President, Global Head of Automation
Jacada

Abstract:
Meet the 8 Customer Service Automation Bots Rescuing Customers & Employees.

Key Take-Aways:

  • The 4 pillars of great customer service & the missing piece in the puzzle.
  • Harmonize & elevate disparate systems in days versus months. Rip & replace NOT required.
  • The 8 customer service automation bots you need to recover, rebound and reimagine.

Reminder: The 30-minute presentation will be followed by a 30-minute, interactive, virtual roundtable discussion, exclusively for Customer Engagement Leadership Council members and associate members.

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Time

(Tuesday) 11:00 am - 12:00 pm EDT

How To Join

The Customer Engagement Leadership Council is accepting applications for membership. Complete the form below and a member of our team will contact you to share more about the incredible value of the Customer Engagement Leadership Council.

Office Location

Frost & Sullivan
7550 1H 10 West, Suite 400
San Antonio, TX 78229-5616 USA

Email

councils@frost.com

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